Agents Versus Algorithms – Do We Still Need the Human Touch to Sell a Home?

Agents Versus Algorithms – Do We Still Need the Human Touch to Sell a Home?

This two-minute read looks at why landlords end tenancies and the issues and implications around taking such a step.

Here’s a statistic that sums up just how integral the internet is to buying and selling property these days: 98% of people start their home search online. (The other 2%, we presume, are still wondering what happened to Ceefax and Amstrad computers.)
 
There’s no doubt property portals have revolutionised things. Buyers relish the ability to instantly conjure up a selection of properties that meet their criteria, meaning platforms such as Rightmove and Zoopla generate millions of viewers a week.
 
If you’re a seller, you may wonder if it makes much difference which estate agent you go with to market your property. Won’t the internet do most of the legwork anyway?
 
Let us answer that question for you.
 
Market insight
Property portals provide a good general view of the local market, and an indication of asking prices. But a good agent knows what properties actually sell for. They’ll help you get the asking price right, so you don’t go too high (and deter buyers), or too low (and short-change yourself).
 
Genuine buyers
There’s no doubt property portals generate phenomenal web traffic. But there’s a difference between someone having a nosy at your home online and a buyer putting in a genuine offer. A proactive agent has a register of active buyers who are ready and serious, not time-wasters.
 
Thinking outside the box
Portals show buyers all the properties that meet their chosen criteria – but that’s it. A good agent encourages buyers to think laterally and look at properties that, with a little bit of imagination, could suit their needs. If you’re selling a property with ‘potential’, this is what you want.
 
Getting the sale across the line
Accepting an offer for your property is only the start of the process. Having a proactive agent who keeps the sale moving along until it’s completed will save you time and stress.
 
Conclusion
Savvy sellers who choose an estate agent with a good track record can enjoy the best of both worlds. The best agents utilise property portals, but they’re not the sole focus of their marketing strategy. Experienced estate agents use a host of strategies to get you the best possible price in a timeframe that suits you.
 
To find out more about our successful sales track record, get in touch with us here at Shaws Kensington.


Get in touch with us

Selling a family home is about more than moving, it’s about managing a transition with clarity, care and confidence. Here’s how to approach your move in early 2026 with less stress and more ease.

Thinking of renting out your home? With major rental reforms arriving in 2026, the days of private, informal lettings are over. Here’s what every homeowner needs to know to stay compliant, protected and prepared.

New Year, fresh goals, if moving home by spring 2026 is on your list, now’s the moment to plan. Understand how long properties took to go under offer and complete in 2025, and the key steps you need to hit your timeline. Read on to map out your best move ever.

Managing a probate property while coping with loss can feel overwhelming. This gentle guide explains the key steps, realistic timescales for 2026, and what to expect when selling a home as part of an estate.