A £25,000 Oversight: Learn from a Landlord’s Insurance Mistake

A £25,000 Oversight: Learn from a Landlord’s Insurance Mistake

This lettings article is a cautionary tale about making sure landlords have the correct insurance down to the smallest detail

For London landlords, having the right insurance coverage is not just a box to tick. It’s an essential safeguard for your investments.

But simply having insurance is not enough; understanding the policy’s specific requirements and declaring everything accurately is crucial.

In the following cautionary tale, we’ll explore a real-life incident involving a landlord who learned this lesson the hard way.

The names and details have been changed, but the lessons remain valuable for all landlords.

The story

A diligent landlord, let’s call him Martin, was confident he had secured the right landlord’s policy with a reputable insurance company.

He was upfront and honest with them about renting out his property.

He leased his three-bedroom house to a tenant, let’s call her Sarah.

Martin believed Sarah was a working professional, but she was actually a stay-at-home mother of two, using independent means to pay the rent.

Which she did - on time, every time.

While Sarah was on an extended family overseas trip, a water pipe in Martin’s property burst.

This caused a considerable amount of damage.

Despite informing the insurance company about renting out the property, Martin was entangled in a complicated situation.

The investigation revealed that not all the details about the tenant were declared correctly. It was an honest mistake, but it highlights how important it is to correctly fill in any insurance-related forms.

The consequence? A clean-up bill of nearly £25,000 that Martin was liable to pay.

This incident is not merely a mishap; it’s a stark warning.

While the claim was unrelated to the undisclosed details, it significantly reduced the payout.

There’s no happy ending, but we can learn much from this tale.

Understanding your policy, knowing your tenants and having clear provisions in your tenancy agreement is not just paperwork – it’s protection.

Ensure you have the correct level of insurance for your rented properties and that all details are transparently declared.

Don’t let a small oversight become a massive liability.

If you are in any doubt about your rental insurance whatsoever, speak with us.

We can point you in the right direction about comprehensive rental insurance and answer any questions you have.


Get in touch with us

Please make sure to fill in all the fields
Please make sure to fill in all the fields

Are you planning a new kitchen? Refreshing your old kitchen can change how you feel about your home and even add value to your property. Read this article before you embark on redesigning your kitchen.

This sales article looks at the mistakes that commonly delay or halt a property sale.

A London Homeowner’s Guide to Ethical Estate Agency Practices

When you decide to sell your family home, the general advice is to de-personalise it. But this is wishy-washy at best, so we have compiled a step-by-step guide to get your property ready for sale.